Reduce Costs & Streamline Productivity with Green Energy Solutions
The recent issues concerning coronavirus (COVID-19) restrictions have dramatically changed every industry in the country, and, undoubtedly, the world. The tourism and hospitality industry, in particular, are hard hit during this time, and Honolulu businesses are feeling the pinch. One silver lining to the issues affecting Hawaiian business owners is that this is an opportunity for reflection and planning for a secure future.
While none of us desired this slow time, it is a chance for island hoteliers to look into innovative ways to shrink costs while also increasing future guest satisfaction. Green energy solutions and room management systems can assist managers in streamlining workflows while also reducing the bottom line and encouraging guest loyalty.
Read on to learn more about these innovative hotel solutions.
SEE ALSO: Innovative Digital Signage Ideas for Your Big Island Business
HotSOS
Pronounced “hot sauce,” HotSOS could be considered spicy - it's used as a guest room management system by 70% of the world’s major hotel brands. On the back end, your entire staff can improve workflows by connecting to the system from any device. Housekeeping staff can enter rooms without a key, preventative maintenance can be regularly scheduled, and any service tickets can be created and monitored using the HotSOS system.
Inside the rooms, guests can actively engage with you and make requests via the in-room keypad, and guest communication can be automated, leaving your staff more time to complete other tasks. Streamlined services improve guest loyalty; plus, you can pull regular reports to monitor how your business is doing regarding service response times, guest feedback and more! Hotels save an average of $116 per guest room per year after the implementation of HotSOS.
Oracle Hospitality OPERA System
OPERA brings operational efficiency to your commercial property while also enabling you to deliver world-class guest services. Honolulu guests will receive personalized services, which leads to greater guest loyalty in the future; plus, you can maximize your revenues and occupancy with advanced rate management capabilities and integrated services streamlining food and beverage, maintenance, and housekeeping. Staff members are empowered to deliver a satisfactory experience in an expedited way that allows them to be more efficient and to maximize profitability.
Whether you manage a boutique hotel or a casino hotel, your guests will have a unique guest experience made better by OPERA’s personalized experience tracking. Guest preferences are recorded so staff can quickly access the guest’s profile at their next visit. This is an insightful feature for returning guests, guests that have stayed at a sister location in your chain or when establishing new guests into your system.
Lutron myRoom
Lutron is a lighting and shading expert in the industry, so it’s no surprise their myRoom platform assists the hospitality industry in such a big way. Depending on your performance and budget requirements, Lutron myRoom offers two tiers – myRoom Prime and myRoom Plus – so you’re sure to find the best fit for your property. Both tiers provide light, temperature and shade control, guest presence detection and improved energy savings. Plus offers the same standard controls as Prime, with the added option to integrate with your existing room management system, such as OPERA or HotSOS.
This green energy solution offers simple and intuitive lighting, shading, and temperature controls that improve comfort. Lighting will automatically turn off when guests leave the room, and shading can lower at the hottest parts of the day.
myRoom Plus further elevates the guests’ stay because requests can be made automatically using the in-room controls. Also, troubleshooting any guest issues becomes more streamlined, as requests are automatically prioritized within your management system software so staff can most effectively handle them.
Innovate Your Property Now
While this dip in the hospitality industry is rough, view it through a lens of opportunity. If you’re ready to upgrade your Honolulu hotel for future business success, call Blueprint today at (808) 797-3200 or connect using our contact form. We can’t wait to hear from you.
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